Privacy Policy

This website is operated by Your Chief Advisors LLC ("Your Chief Advisors," "YCA," "we," "us," or "our"), including our healthcare division, YCA Healthcare.

This policy covers information collected through yourchiefadvisors.com. The services and software we provide to clients, including our client portal, are governed by the written agreement we sign with each client. Where that agreement and this policy differ, the client agreement controls.

When you fill out a form on this site, such as the Contact page or our trade show page, we receive:

• Your name, email address, and phone number
• Your company name and industry
• The message you write to us

With each submission we also receive the page you sent it from, the website that referred you, and any campaign tags in the link you followed. If you email or call us directly, we receive the information you choose to share.

We use Google Analytics to understand how visitors use this site. It collects information such as:

• The pages you visit and how long you stay
• How you arrived at the site, such as a search engine or a link
• Your device type, browser, and approximate location (city or region, not your street address)
• Whether you submit a form, tap our phone number or email address, or save our contact card

We never send the contents of your form submissions to Google.

Our website host keeps standard server logs, such as IP address, browser type, and the pages requested, to operate and secure the site. Our pages load fonts from Google Fonts, which means your browser connects to Google's servers to display them.

Google Analytics uses cookies, which are small files stored by your browser, to tell new visits from returning ones. We do not use advertising or retargeting tags on this site.

You can control cookies in several ways:

• Block or delete cookies in your browser settings
• Install the Google Analytics opt-out browser add-on
• Read how Google uses information from sites that use its services

The site works normally if you block analytics cookies.

We use the information we collect to:

• Respond to your questions and requests
• Follow up about our services when you have asked us to contact you
• Keep records of our conversations and business relationships
• Understand which pages are useful and improve the site
• Protect the site against spam, abuse, and security threats
• Meet our legal and record-keeping obligations

We do not sell your personal information. We share it only in these limited situations:

• Service providers that help us run this site and our business, such as our website host, our analytics provider, and the system we use to manage client relationships. They may use the information only to provide services to us.
• Legal requirements, when we must respond to a valid legal request or protect our rights, our clients, or others.
• Business changes, if our business is merged, acquired, or reorganized, in which case this policy continues to apply to information collected under it.

YCA Healthcare serves home health agencies and other healthcare organizations. When we work with a healthcare client, client data is handled outside this website:

• Client portal. Clients access their information through a separate, login-protected portal. Only the users the client authorizes, such as its executives and owners, can sign in.
• Client-authorized connections. With the client's authorization, we connect to the client's own systems, such as home health agency software, accounting ledgers like QuickBooks, payroll providers like ADP, and point-of-sale systems, through secure API or SFTP connections.
• Need-to-know access. We access client data only as needed to provide the services in the client agreement.
• Written agreements. Where the Health Insurance Portability and Accountability Act (HIPAA) requires one, we enter into a business associate agreement with the client before we access PHI. That agreement and the client agreement govern how PHI is used, protected, and returned or destroyed.

If you believe PHI was sent to us through this website by mistake, please contact us at info@yourchiefadvisors.com so we can address it promptly.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. This website is served over an encrypted (HTTPS) connection, and access to the information you send us is limited to the people who need it to respond to you.

No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us right away.

We keep the information you send us for as long as we need it to respond to you, maintain our business relationship, and meet our legal and record-keeping obligations. When we no longer need it, we delete it or keep it in a form that no longer identifies you.

You can ask us to:

• Tell you what information we hold about you
• Correct information that is inaccurate
• Delete the information you have sent us, unless we are required to keep it
• Stop contacting you about our services

To make a request, email info@yourchiefadvisors.com with the subject line "Privacy request." We may ask you to confirm your identity, and we will respond within 30 days.

This website is intended for businesses. It is not directed to children under 13, and we do not knowingly collect information from them.

This site links to other websites, including hhacfo.com. Those sites have their own privacy practices, and this policy does not cover them.

We may update this policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date at the top.

Questions about this policy or how we handle your information? We are glad to help.